I have no hesitancy in recommending Ray and the services X-ray offer. Ray is an exceptional individual, whose vast knowledge and skill set leads him to be an absolute asset to both the industry and his clients. He has no need to hide behind buzzwords and has always been at hand whenever I've needed him. A gentleman of great sincerity, for whom I would be lost without.
Dear Ray, We would like to thank Mr Ray Baker and his staff at X-Ray for all their help and guidance they gave us in gaining our Operator's Licence. We can't speak highly enough about their professional expertise in this field and the kindness shown during a difficult process.
Good Afternoon Ray, I just wanted to say thanks to both yourself and Phil for the CPC course and all the help & training you provided me with. It was very thorough and informative and obviously did the trick as I passed. I am sure our paths will cross again in the future.
Dear Ray, I feel I must write to thank you for all the help you have given Duncan Smith Haulage over the past months, leading up to my Public Inquiry. It has been the most stressful of times, as you are aware, but thanks to the help and support from your team at X-ray, I still have my operators’ licence. I am not exaggerating when I say that, without your help, I am sure the outcome would have been altogether different. The way of setting out everything for the Traffic Commissioner, the independent audit (essential), the two day refresher course and all aspects of the advice you gave me are so sensible and straight forward, with a no nonsense approach, that is was easy to understand, both for me and the Traffic Commissioner. Ten out of ten to you all. I must also thank you for going the extra mile on this one, you show genuine concern for your customers, that is very rare to find in business but so refreshing. I must recommend anyone in need of O’Licence advice, support and training to seriously consider the services of X-ray. I wish you all the best for the future and will keep your number on speed dial. Many thanks again Ray.
Owner driver convicted of ABH and sent to prison for 9 months, the Traffic Commissioner wanted to revoke his licence, loss of good repute.
We won the case based upon X-RAY’s independent audit.
Operator has exceptionally high number of prohibition notices and failed a DVSA site inspection. The Traffic Commissioner was looking to revoke licence, this was the operators 3rd Public Inquiry within 4 years.
We won the case upon the result of X-RAY’s independent audit, this case required a transport solicitor.
Operator took an extended holiday to go on a world cruise, he mentioned this at a DVSA site visit, this was reported to the Traffic Commissioner who called a public inquiry. The operator did not attend as he went away for another 6 week holiday.
X-RAY represented the operator at the Public Inquiry, the Traffic Commissioner had to revoke the licence, however we managed to get 10 weeks grace to apply for a new licence.
Ray started X-Ray Transport Management Limited in 2010. Over the past 30 years Ray worked in the field of specialised transport, which allows him to use his vast knowledge to help clients develop a focused solution to meet the requirements of maintaining Good Repute and Fitness. Ray is well known throughout the transport industry, for his transport management compliance systems, he has built a reputation of providing expert support to transport operators called to public inquiries. His interests outside of work are Formula 1 and dining in good restaurants. Ray comes from a proven background in transport and compliance management, working at the top of the logistics chain in supporting specialised events worldwide, including FI and WRC motorsport, film and photograph shoots, International Motor shows, Press launches, and specialised roadshows. After 10 years of working away from home Ray wanted a change in his career and started X-Ray Transport Management to share his experience and help vulnerable transport operators protect their business and operating licence. The concept of X-Ray has gone from strength to strength with a private client base exceeding 500 companies. Ray developed and taught bespoke courses to a wide variety of transport operators, courses delivered include OCR Transport Management, Operators and Transport Managers recognised refresher courses. Drivers CPC in Emergency First Aid at Work, Fire Awareness/Marshall, COSHH, Risk Assessment and Manual Handling are some of the few courses offered. Ray represents many operators who are called to public inquiry for shortcomings. His specialised knowledge in providing the Traffic Commissioners with an Independent audit and action plan, has saved a great many operators from losing their operator’s licences. Ray’s management responsibilities have enhanced the client experience and provided specific planning and documenting compliance, HS Management, safety culture improvements, informing and instructing staff, through well designed function and simplicity for the end user. Ray co-ordinates a group of National Field Consultants and a close-knit department of Advisers in-house to ensure high quality, effective service delivery.
Phil prides himself on his meticulous preparation and excellent communication skills. He has previously undertaken several specialised projects and advisory roles, providing his wealth of experience of advising clients across a range of legal disciplines. He has experience of drafting contracts and Health and Safety Documents, advising clients on various legal issues, negotiating settlements, and Public Inquiry preparation. This experience has provided Phil with a pragmatic and commercial approach to assisting clients.
Senior Operations Manager
Kerry is a highly competent and experienced professional; priding herself on her effective communication and interpersonal skills, giving her the necessary edge in the delivery of any transport advice to clients. Kerry comes from a background of customer care. During her role as PA she has undertaken a Transport Managers Certificate of Professional Competence with X-Ray. Even though Kerry is passionate about her work, she finds time for her 3 young children's hobbies and interests.
Kate undertakes a management position within the organisation, undertaking responsibility for all aspects of X-Rays branding, digital presence, PR, marketing & seminar programme. This includes overseeing an internal team and third party relationships for all digital and social media marketing, company literature, advertising, press/PR and extensive B-B data management. Kate has extensive experience in the operational function and she has always created and developed long-term intermediary relationships throughout her career. Kate manages the booking for various training courses provided by X-Ray Transport Management.